Store Leader: Grow Teams, Elevate Customer Experience

T-Mobile; Clinton (IA); On-site; USD 74,000 - 133,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Tuition assistance

Job summary

At T-Mobile, we empower our retail team to deliver exceptional customer engagement while driving store performance. This role leads hiring, scheduling, training, and coaching to uphold operational standards and achieve sales goals.

It directly influences customer loyalty and business growth through effective people management and program oversight. The position requires strong leadership in staffing, marketing, loss prevention, and labor control, with a focus on delivering measurable results and

Qualifications

• High School Diploma/GED (Required).
• 2-4 years Management experience in retail sales (Preferred).
• 2-4 years Sales & sales management experience (Preferred).

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Store management

Staff coaching

Scheduling

Education

High School Diploma/GED

Job description

At T-Mobile, we empower our retail team to deliver exceptional customer engagement while driving store performance. This role leads hiring, scheduling, training, and coaching to uphold operational standards and achieve sales goals.

It directly influences customer loyalty and business growth through effective people management and program oversight. The position requires strong leadership in staffing, marketing, loss prevention, and labor control, with a focus on delivering measurable results and