Store Leader: Flexible Front End & Pharmacy Ops

Walgreens; Framingham (MA); On-site; USD 45,000 - 71,550; Full time

Job summary

Walgreens in Framingham, MA seeks an experienced Store Operations Manager to lead customer service, front-end operations, and store performance. You will supervise teams, manage schedules, and partner with Pharmacy and Store Manager to drive profitability.

You will mentor staff, oversee inventory and merchandising, ensure compliance, and deliver an exceptional shopping experience. This role requires leadership, communication, and a flexible schedule, with advancement opportunities toward Store

Qualifications

• Bachelor's degree or equivalent supervisory experience preferred.
• Strong leadership and communication skills with a focus on customer service.

Responsibilities

• Supervises customer service associates and designated hitters, manages front end, and supports store operations.
• Leads recruitment, hiring, performance management, and discipline of direct reports.
• Monitors customer service metrics and coaches teams to improve loyalty and satisfaction.
• Oversees store cash management, inventory, pricing, and adherence to policies.
• Ensures safety, compliance, and execution of Store Manager directives.

Job description

Walgreens in Framingham, MA seeks an experienced Store Operations Manager to lead customer service, front-end operations, and store performance. You will supervise teams, manage schedules, and partner with Pharmacy and Store Manager to drive profitability.

You will mentor staff, oversee inventory and merchandising, ensure compliance, and deliver an exceptional shopping experience. This role requires leadership, communication, and a flexible schedule, with advancement opportunities toward Store