Store Leader: Fashion Retail & Customer Experience

PacSun; Ponce (PR); On-site; USD 55,000 - 95,000; Full time

Job summary

PacSun in the United States is seeking a Store Manager to lead daily operations, drive sales, and deliver a premier customer experience in a fast-paced fashion retail setting.

The role requires strong leadership, a track record of managing teams, and the ability to analyze reports to improve performance. This full-time position may require weekends and holidays, with emphasis on visual standards and operational excellence.

Qualifications

• Four-year college degree or equivalent preferred.
• Effective written, verbal and presentation skills.
• Strong interpersonal and communications skills.
• Proven ability to drive sales results in a high sales volume environment.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Prioritizes and delegates tasks to meet selling, visual, and operational needs.
• Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools.
• Supports and executes all product, visual and marketing directives, and maintains standards set by the company.
• Maintains a clean, well-organized store and stockroom, promoting a safe working and shopping environment to maximize the customer experience.
• Anticipates and determines customer needs and “solves for yes” to ensure customer satisfaction.
• Fosters an environment that delivers an engaging selling experience to ensure customers return to the store.
• Drives and executes all digital sales strategies including ship from store and BOPIS within the store.
• Coaches Management and Associate teams to align with strategies and goals.
• Reflects PacSun brand by passion for product, brands, fashion and trends.

Skills

Written communication

Verbal communication

Presentation skills

Interpersonal skills

Sales-driven

Retail sales experience

Leadership

Education

Four-year college degree or equivalent

Job description

PacSun in the United States is seeking a Store Manager to lead daily operations, drive sales, and deliver a premier customer experience in a fast-paced fashion retail setting.

The role requires strong leadership, a track record of managing teams, and the ability to analyze reports to improve performance. This full-time position may require weekends and holidays, with emphasis on visual standards and operational excellence.