Store Leader: Fan Experience & Ops

Lids; Las Vegas (NV); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Employee discount

Career development opportunities

Early wage access

Bonus potential

Job summary

Lids is seeking an Assistant Store Manager in Las Vegas to lead daily store operations, mentor the team, and ensure top-notch customer service. You will drive sales, manage staff, and maintain visual merchandising while upholding brand standards and policies.

The role emphasizes scheduling, training, and performance coaching to foster a fun, inclusive environment and achieve KPIs. Excellent communication and leadership are essential for success.

Qualifications

• Proven ability to achieve sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling and customer issues when Store Manager is absent.
• Lead and train store associates; set goals and follow up.
• Administer progressive discipline with verbal and written warnings.
• Foster a respectful, inclusive team environment and adherence to Brand Standards.
• Schedule and staff the store, including peak periods as needed.
• Assist in recruiting and training store personnel.
• Ensure policy compliance and safeguard company assets.
• Lead selling strategies to hit KPIs and deliver exceptional service.
• Resolve customer feedback and escalations promptly.
• Promote membership programs and live-store offers.
• Maintain store visuals and cleanliness per guidelines.
• Present a professional appearance per dress code.
• Execute operations directives and safety policies.
• Maintain store technology and handle repairs as needed.
• Manage cash handling and till accuracy.
• Prepare for inventory audits and support counts.
• Open and close the store following procedures.
• Protect assets and optimize inventory in backroom.
• Organize backroom to maximize efficiency.
• Drive product layout, promotions, and VM standards.
• Adjust pricing signage during operating hours.

Skills

Sales results

Interpersonal skills

Self-motivation

Job description

Lids is seeking an Assistant Store Manager in Las Vegas to lead daily store operations, mentor the team, and ensure top-notch customer service. You will drive sales, manage staff, and maintain visual merchandising while upholding brand standards and policies.

The role emphasizes scheduling, training, and performance coaching to foster a fun, inclusive environment and achieve KPIs. Excellent communication and leadership are essential for success.