Store Leader: Elevate Sales, Service & Experience

Brobston Group; Monroe (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Brobston Group seeks a General Manager to lead store operations in Ohio, drive sales and profitability, and deliver an exceptional customer experience. You will translate the brand vision into everyday standards, energize a high-performing team, and uphold top-tier store conditions.

This role emphasizes talent development, customer engagement, and cross-functional collaboration to elevate performance, strengthen community presence, and ensure consistent service excellence across all shifts.

Qualifications

• Experience leading store operations in a high-volume environment.
• Strong communication and business acumen.
• Proven ability to recruit, coach, and retain a high-performing team.

Responsibilities

• Lead sales, profitability, and execution of company initiatives.
• Set customer experience vision and community engagement.
• Recruit, coach, and retain a high-performing store team.
• Manage inventory, shrink, technology, and store standards.
• Collaborate with cross-functional teams and promote inclusivity.

Skills

Leadership

Customer engagement

Strategic planning

Communication

People development

Inventory management

Job description

Brobston Group seeks a General Manager to lead store operations in Ohio, drive sales and profitability, and deliver an exceptional customer experience. You will translate the brand vision into everyday standards, energize a high-performing team, and uphold top-tier store conditions.

This role emphasizes talent development, customer engagement, and cross-functional collaboration to elevate performance, strengthen community presence, and ensure consistent service excellence across all shifts.