Store Leader: Elevate Guest Experience & Team Growth

IHG Hotels & Resorts

San Diego (CA)

On-site

USD 75,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Hotel discounts worldwide
Benefits package

Job summary

IHG Hotels & Resorts is seeking a Starbucks Store Manager at InterContinental San Diego to lead daily operations, uphold quality standards, and deliver memorable guest experiences.

You will plan staffing, coach colleagues, ensure food and beverage safety, and manage inventory/costs. Prior Starbucks leadership is preferred; experience in F&B management helps in a fast-paced hotel setting.

Qualifications

  • Some college and/or advanced training in food and beverage management.
  • 2 years of related experience, including supervisory experience.
  • Starbucks store leadership experience strongly preferred.

Responsibilities

  • Plan, assign, and manage staffing levels daily.
  • Ensure Starbucks brand standards are upheld.
  • Coach and develop team performance with clear goals.
  • Train colleagues for compliant, high-quality service.
  • Monitor inventory, control costs, and manage waste.
  • Maintain cleanliness and safety of store and equipment.
  • Assist guests with requests to ensure high satisfaction.

Skills

Supervisory experience
Staff scheduling
Customer service excellence

Education

College coursework in food & beverage management

Tools

POS systems
Cash handling
Inventory management

Job description

IHG Hotels & Resorts is seeking a Starbucks Store Manager at InterContinental San Diego to lead daily operations, uphold quality standards, and deliver memorable guest experiences.

You will plan staffing, coach colleagues, ensure food and beverage safety, and manage inventory/costs. Prior Starbucks leadership is preferred; experience in F&B management helps in a fast-paced hotel setting.

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