Store Leader: Elevate Customer Experience & Team Growth

Ann-Taylor-04806202; Wrentham (MA); On-site; USD 26,174 - 32,718; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Employee discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

Ann Taylor in Wrentham, MA is seeking an Assistant Manager to support the customer experience and drive a strong store culture. You will lead on the sales floor and model the brand's behaviors to engage customers.

You will inspire and coach associates, foster an inclusive environment, leverage technology for omnichannel shopping, and assist the Store Manager with recruiting, hiring, and development. The role offers opportunities for bonuses, benefits, and advancement.

Qualifications

• 1+ year retail management experience preferred.
• Strong customer-service orientation and hospitality mindset.
• Ability to lead by example on the sales floor and role-model brand behaviors.
• Good communication and interpersonal skills with customers and teammates.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model the brand's behaviours to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviours to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Customer service

Leadership

Sales floor

Job description

Ann Taylor in Wrentham, MA is seeking an Assistant Manager to support the customer experience and drive a strong store culture. You will lead on the sales floor and model the brand's behaviors to engage customers.

You will inspire and coach associates, foster an inclusive environment, leverage technology for omnichannel shopping, and assist the Store Manager with recruiting, hiring, and development. The role offers opportunities for bonuses, benefits, and advancement.