Store Leader: Elevate Customer Experience & Operations

Ace Hardware Corporation; Plymouth (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Ace Retail Group is seeking team members for its stores to provide exceptional customer service and maintain a clean, organized selling floor. You will greet customers, resolve issues, and help with daily store operations including cashiering, stocking, and merchandising.

Qualified candidates are reliable, able to lift up to 50 pounds regularly, and able to work flexible hours. This role emphasizes teamwork, safety, and adherence to Ace Retail Group standards in a fast-paced retail environment.

Qualifications

• Customer service skills and ability to greet and assist customers effectively.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.

Responsibilities

• Provide customer service and solve problems to ensure a positive store experience.
• Support store operations, including opening/closing procedures and loss prevention.
• Assist with inventory, merchandising, pricing, and cleanliness of the sales floor and back areas.
• Lead by example in absence of managers and assist in training staff.

Skills

Customer service

Communication

Teamwork

Flexibility

Physical stamina

Education

High School or GED

Job description

Ace Retail Group is seeking team members for its stores to provide exceptional customer service and maintain a clean, organized selling floor. You will greet customers, resolve issues, and help with daily store operations including cashiering, stocking, and merchandising.

Qualified candidates are reliable, able to lift up to 50 pounds regularly, and able to work flexible hours. This role emphasizes teamwork, safety, and adherence to Ace Retail Group standards in a fast-paced retail environment.