Store Leader: Elevate Client Experience

Sephora USA, Inc; Houston (TX); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health coverage

401k with match

Paid time off

Merchandise discount (30%)

Free product / gratis

Volunteer and donation matching

Mental health resources

Job summary

Sephora USA, Inc. in Houston seeks a Store Manager to lead daily operations, elevate client experience, and drive sales in a high-volume cosmetics retailer.

You will coach a diverse team, recruit top talent, and ensure compliance with brand standards, while delivering exceptional service and fostering a welcoming, inclusive store environment.

This on-site role requires availability evenings, weekends, and holidays, with a compensation range of $86,000 to $105,300 per year and performance bonuses.

Qualifications

• Store manager experience in high-volume retail or hospitality.
• Ability to set strategic direction and drive store results.
• Strong communication and interpersonal skills.
• Passion for developing others and mentoring.

Responsibilities

• Lead store operations and client experience to drive sales.
• Inspire and coach a diverse, high-performing team.
• Recruit, onboard and retain top talent.
• Provide ongoing feedback and mentorship.
• Champion continuous learning and development.
• Deliver outstanding service and elevate client satisfaction.
• Maintain visual standards and operational compliance.
• Optimize inventory and staffing to meet demand.

Skills

Store leadership

Leadership vision

Communication skills

Team development

Client focus

Job description

Sephora USA, Inc. in Houston seeks a Store Manager to lead daily operations, elevate client experience, and drive sales in a high-volume cosmetics retailer.

You will coach a diverse team, recruit top talent, and ensure compliance with brand standards, while delivering exceptional service and fostering a welcoming, inclusive store environment.

This on-site role requires availability evenings, weekends, and holidays, with a compensation range of $86,000 to $105,300 per year and performance bonuses.