Store Leader - Drive Sales & Team Experience

Lids; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid time off

Employee discount

Career development

Early wage access

Bonus potential

Job summary

Lids in Indianapolis, IN seeks a Store Manager to lead daily retail operations, drive sales, and deliver exceptional customer service. You will oversee hiring, training, scheduling, and performance coaching to ensure a high-energy, inclusive store environment and strong KPIs.

You'll manage product flow, visual merchandising, inventory accuracy, and store procedures while upholding Lids standards and promoting embroidery services and membership programs.

Qualifications

• Experience supervising store teams and driving sales.
• Ability to recruit, onboard and train new staff.

Responsibilities

• Lead and execute selling strategy to achieve KPIs and deliver exceptional service.
• Manage scheduling, payroll compliance, and daily store operations.
• Drive inventory management, merchandising, and backroom organization.

Skills

Leadership

People management

Customer service

Training & development

Tools

POS systems

Store hardware

Job description

Lids in Indianapolis, IN seeks a Store Manager to lead daily retail operations, drive sales, and deliver exceptional customer service. You will oversee hiring, training, scheduling, and performance coaching to ensure a high-energy, inclusive store environment and strong KPIs.

You'll manage product flow, visual merchandising, inventory accuracy, and store procedures while upholding Lids standards and promoting embroidery services and membership programs.