Store Leader: Drive Sales & Customer Loyalty

Bridgestone Americas; Phoenix (AZ); On-site; USD 61,000 - 104,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Paid vacation and holidays

On-the-job training and ASE trainings

Flexible work schedule

401(k) match

On demand pay

Job summary

Bridgestone Americas, via Bridgestone Retail Operations, seeks an exempt Store Manager to lead a company-owned location. The role requires 40+ hours weekly, weekend availability, and focuses on customer service, sales promotions, and team leadership to meet payroll and store goals. Pay ranges from $61,300 to $104,200 annually with competitive benefits.

Bridgestone emphasizes training, employee development, and a values-driven culture as part of its nationwide network of Tire & Auto centers.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Retail sales management

Customer service

Inventory management

Staff scheduling

Negotiation and conflict resolution

Communication skills

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone Americas, via Bridgestone Retail Operations, seeks an exempt Store Manager to lead a company-owned location. The role requires 40+ hours weekly, weekend availability, and focuses on customer service, sales promotions, and team leadership to meet payroll and store goals. Pay ranges from $61,300 to $104,200 annually with competitive benefits.

Bridgestone emphasizes training, employee development, and a values-driven culture as part of its nationwide network of Tire & Auto centers.