Store Leader: Drive Sales & Customer Experience

The Crawford Group Nevada; North Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

The Crawford Group Nevada is seeking a store associate to ensure outstanding customer service and a welcoming, customer-friendly environment in our North Las Vegas location. You will greet customers, maintain store standards, and support company policies while promoting promotions and product knowledge.

You will analyze sales trends, assist in achieving goals, and help manage inventory, displays, and promotions.

Responsibilities

• Ensure that each Customer receives outstanding Customer Service by providing a Customer friendly environment which includes greeting and acknowledging every Customer, maintaining outstanding standards, and all other components of Customer Service.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Control shrink, expenses, and payroll in accordance with Company policy and procedure.
• Perform and assign all duties necessary to maintain a clean and attractive store; both inside and out, in accordance with Company policy and standards and as assigned by Company Management.
• Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise, and advertisements.
• Comparison of shop competition and report/share results with Company Management.
• Learn, utilize, and train employees on Company selling guidelines to increase sales and customer satisfaction.
• Set up advertising or promotional displays or arrange merchandise to promote sales.
• Accurately receive merchandise from vendors in accordance with Company policy and procedure.
• Learn, comply, and train and enforce store personnel on all Company policies and procedures, as well as, Federal, State and municipal laws.
• Maintain amicable work relationships with fellow employees.
• Hire, train, and develop store personnel in accordance with Company policy and procedure.
• Continually evaluate and react to performance issues of store personnel.
• Undertake and support any policy, change, system or procedure the Company implements regarding the basic function of the position.
• Perform essential duties and responsibilities in an environment that will sometimes include increased levels or work-related stress.
• Must have and maintain reliable transportation.
• Any other duties as assigned by Company Management.

Job description

The Crawford Group Nevada is seeking a store associate to ensure outstanding customer service and a welcoming, customer-friendly environment in our North Las Vegas location. You will greet customers, maintain store standards, and support company policies while promoting promotions and product knowledge.

You will analyze sales trends, assist in achieving goals, and help manage inventory, displays, and promotions.