C-Store Manager: Lead Store Ops & Customer Experience

Terrible Herbst

North Las Vegas (NV)

On-site

USD 42,000 - 62,000

Full time

4 days ago

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Job summary

Terrible Herbst seeks a C-Store Manager in North Las Vegas to lead a high-performing team at our convenience store and fuel station. You will drive sales and profitability through smart merchandising, inventory control, and cost management while maintaining exceptional customer service.

Ideal candidates bring 3+ years in retail management, strong communication, and proficiency in MS Office. Certifications in Food Safety, Alcohol Awareness, Non-Gaming, and Gaming are required; a reliable vehicle

Qualifications

3+ years of experience in retail management.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
Must be able to obtain Food Safety, Alcohol Awareness, Non-Gaming, and Gaming cards.

Responsibilities

Foster an exceptional customer service culture and maintain high operational standards.
Implement shrink and expense management strategies per senior management guidelines.
Oversee inventory levels, perishables, and clear signage on the floor.
Ensure staff adhere to policies and receive proper training and certifications.
Manage cash handling procedures and minimize errors or shortages.
Promote Terrible Herbst Operational Excellence Programs and report daily activities.
Conduct regular performance reviews and provide constructive feedback and growth plans.
Balance cash drawers daily and verify deliveries against inventory records.