Store Leader: Drive Growth, People & Customer Magic

The TJX Companies, Inc.; Franklin (VA); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision insurance

Job summary

The Marshalls store at 200 Franklin Village Drive in Franklin, MA, part of The TJX Companies, Inc., is seeking an Assistant Store Manager to drive performance, recruit and mentor a large team, and implement strategic plans to meet sales and service goals.

You will lead operations across merchandising, front‑of‑house, and loss prevention while fostering an inclusive, high‑energy environment that delivers exceptional customer experiences. Minimum 2 years of retail leadership is required.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Communication

Job description

The Marshalls store at 200 Franklin Village Drive in Franklin, MA, part of The TJX Companies, Inc., is seeking an Assistant Store Manager to drive performance, recruit and mentor a large team, and implement strategic plans to meet sales and service goals.

You will lead operations across merchandising, front‑of‑house, and loss prevention while fostering an inclusive, high‑energy environment that delivers exceptional customer experiences. Minimum 2 years of retail leadership is required.