Store Leader: Customer-First Key Holder & Ops Pro

Costello's Ace Hardware | Long Island; Copiague (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Major Medical, Dental, Vision Insurance

Generous Vacation Time

401(k) Plan with Company Contribution

Generous employee discount programs

Personal Time

Paid Holidays

Job summary

A leading hardware retailer in Copiague is seeking a Key Holder to oversee store operations and prioritize customer service. In this role, you will train staff, manage inventory, and uphold high operational standards. The ideal candidate will possess strong leadership and communication skills, with previous retail and management experience being essential. This position offers benefits such as medical insurance, flexible spending accounts, and generous vacation time.

Qualifications

• Strong leadership skills to manage day-to-day operations.
• Ability to work in a fast‑paced and demanding retail environment.
• Effective communication skills to assist customers and staff.

Responsibilities

• Manage store independently as needed and ensure customer satisfaction.
• Train and develop store staff and uphold merchandising standards.
• Process shipments and maintain cleanliness of storing areas.

Skills

Strong leadership skills

Excellent organizational skills

Strong written and verbal communication

Ability to work in a fast-paced environment

Reliable transportation

Willingness to work independently and as part of a team

Sense of urgency and follow-through

Prior retail and management experience

Job description

A leading hardware retailer in Copiague is seeking a Key Holder to oversee store operations and prioritize customer service. In this role, you will train staff, manage inventory, and uphold high operational standards. The ideal candidate will possess strong leadership and communication skills, with previous retail and management experience being essential. This position offers benefits such as medical insurance, flexible spending accounts, and generous vacation time.