Store Leader: Customer Experience & Operations

Trane Technologies; Honolulu (HI); On-site; USD 78,000 - 119,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Fertility coverage

Adoption assistance

Vacation days (15)

Holidays & sick leave

401K match

Tuition assistance

Job summary

Trane Technologies is seeking a Store Manager to lead a Trane Supply Store and warehouse, overseeing operations, staff, and customer satisfaction. You will build a customer-focused culture, develop a diverse team, and execute annual operating plans while forecasting and reviewing financials.

Responsibilities include managing inventory, maintaining showroom appearance, and driving lean practices. On-site role with potential forklift operation; full benefits and competitive compensation offered.

Qualifications

• H.S. Diploma or GED.
• 2+ years experience leading teams and building customer relationships.
• Must be results driven, a strong team player and maintain high energy.
• Proficiency in an inventory management system or retail sales program a plus along with strong computer skills.
• Valid Driver’s License.
• Basic understanding of Lean Principles.
• DL NUMBER - Driver License, Valid and in State Valid Driver’s License. Upon Hire Required.

Responsibilities

• Leads the team by fostering a customer-focused culture and builds strong relationships with key customers, achieved by effectively executing Trane Technologies RMX program.
• Develops and coaches strong, diverse team to achieve performance goals and business results in both warehouse and retail store.
• Develop and execute annual operating plans for store. Prepare and analyze business forecasts and reports, conduct audits and reviews to ensure business process and financial compliance.
• Manages store operations to ensure follow-through, productivity and quality in standard work and processes. Oversee store inventory program to ensure inventory levels to support customer availability and reduce OSMI. Forecast requirements and provide input to SIOP (Sales Inventory Operations Planning) process.
• Responsible for showroom appearance
• Responsible for self-continuous education to stay current on market trends and products.
• Occasionally operate a forklift and lifting up to 50lbs.

Skills

Team leadership

Customer relationships

Lean principles

Computer skills

Valid driver’s license

Education

High School Diploma or GED

Tools

Inventory management system

Job description

Trane Technologies is seeking a Store Manager to lead a Trane Supply Store and warehouse, overseeing operations, staff, and customer satisfaction. You will build a customer-focused culture, develop a diverse team, and execute annual operating plans while forecasting and reviewing financials.

Responsibilities include managing inventory, maintaining showroom appearance, and driving lean practices. On-site role with potential forklift operation; full benefits and competitive compensation offered.