Store Leader & Customer Experience Coach

Lids; Bowling Green (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Retirement plan

Employer-paid benefits

Paid Time Off

Employee discount

Career development

Early wage access

Bonus potential

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Bowling Green, KY to lead daily store operations and deliver exceptional customer service. You will oversee scheduling, training, and merchandising to meet KPIs and ensure a premier shopping experience for fans.

Responsibilities include coaching staff, resolving customer issues on the floor, and ensuring adherence to company policies while maintaining a high-energy, inclusive team environment.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Lead store operations to achieve KPIs and deliver exceptional customer service.
• Coach and train store personnel using LIDS Training Programs and regular follow ups.
• Maintain store appearance, merchandising, signage, and cleanliness per guidelines.

Skills

Strong interpersonal skills

Clear communication

Independent / unsupervised work

Job description

Lids Sports Group is seeking an Assistant Store Manager in Bowling Green, KY to lead daily store operations and deliver exceptional customer service. You will oversee scheduling, training, and merchandising to meet KPIs and ensure a premier shopping experience for fans.

Responsibilities include coaching staff, resolving customer issues on the floor, and ensuring adherence to company policies while maintaining a high-energy, inclusive team environment.