Retail Store Operations Lead

Lids; Ashland (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Career development

Team environment

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager in Ashland, KY to lead daily store operations, coach a team, and ensure exceptional customer experiences. You will manage scheduling, inventory, and merchandising while upholding brand standards and safety guidelines.

This role emphasizes coaching, operational excellence, and delivering a fun, inclusive environment for staff and customers alike. A strong focus on sales, training, and store performance is expected.

Qualifications

• Ability to drive sales while minimizing loss.
• Strong verbal communication and customer service skills.
• Capable of working without supervision.

Responsibilities

• Lead and train store associates through LIDS training programs, set goals, and follow up.
• Deliver exceptional customer service and address feedback on the spot to resolve issues.
• Execute store operations, including cash handling, inventory, and signage per policy.
• Maintain merchandising standards and VM guidelines; support promotions and pricing.

Skills

Sales results

Interpersonal communication

Independent work

Job description

Lids is seeking an Assistant Store Manager in Ashland, KY to lead daily store operations, coach a team, and ensure exceptional customer experiences. You will manage scheduling, inventory, and merchandising while upholding brand standards and safety guidelines.

This role emphasizes coaching, operational excellence, and delivering a fun, inclusive environment for staff and customers alike. A strong focus on sales, training, and store performance is expected.