Store Leader & Customer Experience Architect

Abercrombie & Fitch Co.; Metairie (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Paid volunteer day per year

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

401(k) with company match

Training and development

Career advancement—promoting from with

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in a leadership role to drive customer experience, oversee daily store operations, and lead a diverse team. You will employ your fashion knowledge, manage floorset updates, and engage customers with expert styling and product insight.

This role promotes from within based on performance and culture fit. Responsibilities include supervising staff, scheduling, payroll, and development.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Inclusion & Diversity Awareness.
• Ability to show up in a fast-paced and challenging environment.
• Strong interpersonal and communication skills.
• Drive to achieve results.
• Adaptability / Flexibility.
• Multi-Tasking.
• Fashion Interest & Knowledge.

Responsibilities

• Customer Experience
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Skills

Supervisory experience

Customer service

Interpersonal communication

Problem-solving

Inclusion & diversity awareness

Adaptability

Multi-tasking

Fashion knowledge

Results-driven

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager in a leadership role to drive customer experience, oversee daily store operations, and lead a diverse team. You will employ your fashion knowledge, manage floorset updates, and engage customers with expert styling and product insight.

This role promotes from within based on performance and culture fit. Responsibilities include supervising staff, scheduling, payroll, and development.