Store Leader & Customer Experience Architect

sephora.com; Lafayette (LA); On-site; USD 78,000 - 96,000; Full time

Benefits offered by this job

Health insurance

401k with match

Employee discounts

Paid time off

Job summary

Sephora in Lafayette is seeking a Store Manager to be the heartbeat of the store, guiding daily operations, coaching a diverse team, and elevating the client experience. You will lead with vision, develop talent, and ensure an exceptional, inclusive shopping environment.

The role requires on-site work at the Lafayette location, with availability evenings, weekends, and holidays. You will drive performance, inventory optimization, and adherence to brand standards in a high-volume beauty retail

Qualifications

• Experience leading in high-volume retail or hospitality environments.
• Ability to recruit, develop and coach diverse teams.
• Strong communication, relationship-building and conflict-resolution skills.

Responsibilities

• Lead Store Operations & Client Experience to drive sales and profitability.
• Inspire, develop and coach a diverse, high-performing team.
• Recruit, onboard and cultivate top talent aligned with Sephora values.
• Conduct performance feedback and ongoing mentorship with teammates.
• Foster continuous learning and growth through coaching and resources.

Skills

Store leadership

Team development

Communication

Coaching & mentorship

Client experience

Job description

Sephora in Lafayette is seeking a Store Manager to be the heartbeat of the store, guiding daily operations, coaching a diverse team, and elevating the client experience. You will lead with vision, develop talent, and ensure an exceptional, inclusive shopping environment.

The role requires on-site work at the Lafayette location, with availability evenings, weekends, and holidays. You will drive performance, inventory optimization, and adherence to brand standards in a high-volume beauty retail