Store Leader - Customer-Driven Growth & Team Leadership

PLS; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Advancement opportunities

Ongoing training

Job summary

PLS in San Antonio, TX is seeking a Store Manager to lead daily operations at our 6040 Ingram Rd location. You will drive outstanding customer service, achieve store goals, and mentor a team.

The role requires at least two years of management in retail or hospitality, strong leadership, and English fluency. We offer medical/dental/vision, 401(k), vacation, and advancement opportunities; bonus eligibility applies.

Qualifications

• Minimum of two years of management experience in hospitality, financial services, retail, or restaurant.
• Ability and willingness to engage with customers.
• Ability to develop positive relationships with customers and colleagues.
• Desire to exceed corporate initiatives and inspire excellence in a team.
• Excellent verbal and written communication and presentation skills.
• High-energy, collaborative leadership.
• Professional appearance and demeanor.
• Honesty and integrity.
• English fluency required.
• Bilingual English/Spanish is a plus.

Responsibilities

• Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again.
• Establishing a strong customer service culture.
• Implementing strategies to help meet store goals and objectives.
• Recruiting, developing, and motivating store team members who exceed internal and external customer expectations.
• Ensuring compliance with federal, state, and local regulations.
• Analyzing financial statements and trends to increase and maximize sales.
• Supervising the team’s activities, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures.
• Coaching and developing the team per career development plans set by the District Manager.
• Marketing within the community to increase market share and store revenues.
• Resolving customer complaints if they occur.
• Controlling labor hours, cash, and store audits.
• Reviewing all Operations Bulletins, News communications, and training to ensure the team understands current policies, procedures, and any changes.
• Helping to maintain a neat and clean store environment for our customers and team members.
• Other duties as assigned

Skills

Store management

Customer service

Communication skills

Leadership

English fluency

Job description

PLS in San Antonio, TX is seeking a Store Manager to lead daily operations at our 6040 Ingram Rd location. You will drive outstanding customer service, achieve store goals, and mentor a team.

The role requires at least two years of management in retail or hospitality, strong leadership, and English fluency. We offer medical/dental/vision, 401(k), vacation, and advancement opportunities; bonus eligibility applies.