Store Leader & Brand Ambassador

Tapestry, Inc.; United States; On-site; USD 19,000 - 30,000; Full time

Job summary

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, drive sales targets, and deliver an exceptional customer experience. This role embodies Coach values and increases brand awareness while supporting store operations in a dynamic retail environment.

You will lead initiatives, participate in recruiting and training, and analyze sales data to boost performance. A collaborative, inclusive culture is essential to meet business goals and clienteling

Qualifications

• 1+ years of equivalent experience in managing competitive retail space at lead supervisor level.
• Ability to lift at least 25 lbs regularly.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of company initiatives and supports full operation of the business.
• Monitors and analyzes sales data to identify trends and improve store performance.
• Supports store with recruiting, interviewing, performance evaluation, and training as needed.
• Fosters an inclusive, collaborative culture and ensures compliance with company policies.
• Champions customer-centric experiences and mentors team on clienteling strategies.

Skills

Leadership

Sales/Customer service

Team collaboration

Business acumen

Recruiting/training

Conflict resolution

Job description

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, drive sales targets, and deliver an exceptional customer experience. This role embodies Coach values and increases brand awareness while supporting store operations in a dynamic retail environment.

You will lead initiatives, participate in recruiting and training, and analyze sales data to boost performance. A collaborative, inclusive culture is essential to meet business goals and clienteling