Store Leader

PJ's Coffee; River Ridge (LA); On-site; USD 40,000 - 48,000; Full time

Job summary

PJ's Coffee is seeking a Store Leader to manage our community-based coffee shop in River Ridge. This role focuses on delivering exceptional customer service, operational excellence, and fostering a caring environment. Candidates should have a high school diploma and at least one year of experience in food service or management.

Benefits

Management and leadership training opportunities

Recognition through awards and accolades

Mentorship from experienced franchisees

Bonuses based on performance metrics

Qualifications

• At least 1 year of experience in food service or management roles.
• Management experience preferred.
• Ability to work 40 hours per week.

Responsibilities

• Ensure friendly, responsive, and courteous service to all guests.
• Manage cash and receipts following company policies.
• Comply with all health, safety, and labor regulations.

Skills

Problem-solving

Conflict resolution

Basic math skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee making mattered. The River Ridge location was opened in 1993, it was the first PJs in Jefferson Parish.

Job Summary

The role of the Store Leader involves three main responsibilities: serving people, operational excellence, and leadership. Our focus is on delivering an exceptional customer experience and fostering a caring environment for both customers and staff. Building relationships and providing attentive hospitality are key to our service standards.

The Store Leader is responsible for managing our community-based coffee shop, ensuring genuine hospitality, creating a warm and welcoming atmosphere, and maintaining compliance with health regulations and company standards.

This position requires working at least 3 shifts per week, each lasting 6-8 hours, with additional administrative and operational duties totaling 40 to 45 hours weekly.

Responsibilities

1. Understand and adhere to all company policies, procedures, standards, and training programs.
2. Provide friendly, responsive, and courteous service to all guests.
3. Ensure food and beverages are prepared and served according to standards.
4. Achieve sales, service, quality, and cleanliness goals through staff training and a positive work environment.
5. Manage cash and receipts following company policies.
6. Meet labor and scheduling requirements, stepping in as needed to ensure smooth operations.
7. Maintain equipment cleanliness and functionality through inspections and preventive maintenance.
8. Comply with all health, safety, and labor regulations applicable to the store.
9. Complete all necessary paperwork promptly and accurately.
10. Support marketing, advertising, and promotional activities.
11. Participate in ongoing training and development initiatives.

Qualifications

1. High school diploma or equivalent.
2. At least 1 year of experience in food service or management roles.
3. Management experience preferred.
4. Strong basic math skills and experience with POS systems.
5. Problem-solving and conflict resolution skills.
6. Ability to work 40 hours per week.

Perks of the Role

• Management and leadership training opportunities.
• Recognition through awards and accolades.
• Mentorship from experienced franchisees.
• Bonuses based on performance metrics.

Compensation: $40,000.00 - $48,000.00 per year

About PJ’s Coffee: Founded in 1978 by Phyllis Jordan, PJ’s Coffee is renowned for high-quality Arabica beans, gourmet drinks, and a commitment to community. We offer a variety of espresso-based beverages, flavored coffees, and cold brews, along with fresh breakfast options. We are dedicated to quality, community support, and creating a welcoming environment.

Apply with Indeed