About the Role
Calling all high-energy, people-loving, coffee-obsessed leaders! As a Store Leader, you're the heartbeat of a Scooter's Coffee location. You'll oversee staffing, sales, operations, and store culture - all while building a friendly, service-oriented barista team that lives out Scooter's Core Values: Courage, Humility, Integrity, Love.
You’ll set the pace, drive profitability, uphold standards, and model an engaged, hands-on leadership style. If you thrive in fast-paced environments and love developing people, this role is your perfect blend.
Essential Duties & Responsibilities
Lead an Amazing Customer Experience
- Ensure consistent, quality guest experiences through proper staffing and execution of the Scooter's Amazings
- Maintain a culture of accountability, adherence to standards, and brand recipe excellence
- Foster and model Scooter's Core Values every day
Keep the Store Looking & Running Great
- Maintain store appearance, cleanliness, food safety, and equipment standards
- Ensure operational procedures are followed accurately and consistently
Build & Develop Your Team
- Interview, hire, train, and develop staff to meet company standards
- Provide ongoing performance feedback and coaching
- Identify motivation factors and deliver clear, constructive feedback
- Maintain accountability using progressive discipline when needed
- Partner with your District Manager on termination decisions when appropriate
Master Staffing & Scheduling
- Determine daily and weekly staffing needs based on business demands
- Create schedules that support operations, maximize sales, and develop team members
- Ensure full team participation in setting store goals and action plans
Drive Sales & Profitability
- Seek opportunities to increase sales and manage expenses
- Uphold all Scooter's and Hart Family Coffee standards
- Maintain daily, weekly, and quarterly financial reports
- Ensure key metrics are met and the store’s business health is communicated clearly
Lead by Example
- Serve as the role model for operational excellence and Core Values
- Be present in the store for the required hours
- Maintain final accountability for store operations
Qualifications
- Ability to effectively teach, lead, and develop others
- Excellent communication, organization, and interpersonal skills
- Passion for people and maintaining a culture of accountability
- Energetic, fast-paced, flexible work style with full-time availability
- Strong problem‑solving, multi‑tasking, and administrative skill set
- Ability to anticipate and respond to changes in business health
- Ability to uphold standards and make tough accountability decisions when needed
Why You'll Love Leading Here
- A fun, positive, people-first culture
- Leadership growth opportunities
- A chance to make a meaningful impact every day
- Coffee perks (the good stuff!)
- Being part of a fast-growing, values-driven company
We use eVerify to confirm U.S. Employment eligibility.
Compensation: Competitive salary