Store Lead & Talent Coach

childrensplace; United States; On-site; USD 42,000 - 55,000; Full time

Job summary

The Children's Place is seeking a Store Lead in Spartanburg, SC to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty responsibilities. You will engage customers, maintain store standards, and help develop associates while representing the brand on the sales floor.

Key tasks include coaching, scheduling, payroll processing, and ensuring CRE standards and safety.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Skills

Excellent customer engagement

Detail oriented

Prioritization

Teamwork

Performance feedback

Self-development

Effective communication

Adaptability

Time management

Microsoft Office

Internal applications

Flexible scheduling

Mobility/lift 50 lbs

Education

High school diploma or equivalent

1-3 years retail experience

Must be 18+

Job description

The Children's Place is seeking a Store Lead in Spartanburg, SC to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty responsibilities. You will engage customers, maintain store standards, and help develop associates while representing the brand on the sales floor.

Key tasks include coaching, scheduling, payroll processing, and ensuring CRE standards and safety.