Store Lead: Style, Ops & People Growth

Hollister Co; Springfield (IL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental and Vision Insurance

401(K) Savings Plan with Company Match

Training and Career Advancement

Job summary

Abercrombie & Fitch Co. (Hollister brand) seeks an Assistant Manager in a fast-paced store environment to lead daily operations, coach staff, and drive sales while delivering best-in-class customer service. You’ll oversee staffing, visual displays, and omni-channel fulfillment, partnering with leadership to grow talent and store performance.

The role emphasizes people development, brand knowledge, and a promote-from-within culture, beginning with strong customer focus and fashion trend insight.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Leadership

Communication

Team coaching

Time management

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. (Hollister brand) seeks an Assistant Manager in a fast-paced store environment to lead daily operations, coach staff, and drive sales while delivering best-in-class customer service. You’ll oversee staffing, visual displays, and omni-channel fulfillment, partnering with leadership to grow talent and store performance.

The role emphasizes people development, brand knowledge, and a promote-from-within culture, beginning with strong customer focus and fashion trend insight.