Store Lead: Retail Team Coach & Sales Driver

Lovisa Holdings Limited; California; On-site; USD 55,000 - 75,000; Full time

Job summary

Lovisa Holdings Limited is seeking an energetic Retail Store Manager for our California location. You will lead and coach a team, drive sales, and ensure outstanding customer service and store presentation.

You will manage operations, inventory, scheduling, and compliance with policies while acting as a brand ambassador in-store and in the community. Strong leadership, communication, and fashion knowledge are essential for success in a fast-paced environment.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to perform tasks like standing, lifting, and moving merchandise.
• Embody company values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing procedures and other operational protocols.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor shrink prevention measures.
• Ensure store meets visual merchandising standards.
• Create an engaging shopping environment.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.

Skills

Retail management

Leadership

Customer service

Communication

Problem solving

Team coaching

Inventory control

Visual merchandising

Scheduling

Job description

Lovisa Holdings Limited is seeking an energetic Retail Store Manager for our California location. You will lead and coach a team, drive sales, and ensure outstanding customer service and store presentation.

You will manage operations, inventory, scheduling, and compliance with policies while acting as a brand ambassador in-store and in the community. Strong leadership, communication, and fashion knowledge are essential for success in a fast-paced environment.