Store Lead - Queenstown Premium Outlets - Part Time

childrensplace; Queenstown (MD); In loco; USD 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Sick Time

Employee Discount

401(k) match

Wellness Reimbursement

Adoption Assistance

Backup Care

Descrizione del lavoro

The Children's Place in Queenstown, MD is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty duties. You will engage customers, uphold store standards, and contribute to a collaborative team environment.

You will coach associates, manage schedules, and ensure safety and environmental standards are met while driving store profitability. This role requires 18+ and 1–3 years of retail experience.

Competenze

• High school diploma or equivalent required.
• 1–3 years of retail experience preferred.
• Must be at least 18 years old.

Mansioni

• Assist in developing talent through coaching conversations with associates.
• Partner with Store Manager to address performance concerns with staff.
• Support and participate in company training and development initiatives.
• Foster a positive work environment and provide timely feedback.
• Evaluate performance and provide feedback during reviews.
• Motivate staff to build brand loyalty and a positive store atmosphere.
• Model exceptional customer service and maintain brand standards on the sales floor.
• Support management to maximize productivity through knowledge of operations and customer service.
• Participate in Leader on Duty (LOD) program to enhance customer experience and store profitability.

Conoscenze

Customer engagement

Attention to detail

Task prioritization

Teamwork

Feedback delivery

Self-development

Effective communication

Adaptability

Time management

Microsoft Office

Internal applications

Weekend availability

Ladder & lift 50 lbs

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Internal applications

Descrizione del lavoro

Location: Queenstown, Maryland

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skillsProficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$17.00 - $21.00 Per Hour

• o Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.