Sales Associate - Orland Square Mall (Seasonal)

The Children's Place

United States

On-site

USD 21,000 - 27,000

Part time

14 days+

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Benefits offered by this job

Paid Sick Time
Employee Discount
401(k) and company match
Wellness Reimbursement
Adoption Assistance
Free backup care (kids, pets & elderly

Job summary

The Children's Place in Orland Park, Illinois, is hiring a Sales Associate to support the Store Leadership Team in achieving company goals. You will deliver excellent customer service, maintain product knowledge, and uphold store standards in presentation, replenishment, and backroom organization.

Responsibilities include greeting customers, promoting promotions, resolving stock issues, and ensuring a clean, safe shopping environment.

Qualifications

  • High School diploma or equivalent.
  • Previous retail experience preferred.
  • Must be at least 18 years of age.

Responsibilities

  • Be aware of customer activity and respond with urgency, prioritizing assisting customers.
  • Greet and acknowledge customers with appropriate service level.
  • Explain value and promotions, offer solutions for out-of-stock items.
  • Address customer concerns with sound judgment.
  • Demonstrate selling skills to positively impact conversion.
  • Provide fast, friendly service at the cashwrap and educate on PLACE Card benefits.
  • Maintain stock levels and ensure size/style representation.
  • Follow standards of merchandise presentation, signage and display.
  • Keep stockroom neat, clean and organized; maintain customer-ready environment and safety.
  • Perform daily housekeeping to company standards.
  • Protect assets by adhering to Loss Prevention procedures.
  • Inform leadership of maintenance and facility needs to ensure clean/safe environment.
  • Contribute to store goals with focused, well-managed efforts.
  • Process stock flexibly as needed.

Skills

Excellent customer engagement
Time management
Teamwork
Flexibility
Strong communication
Customer service

Education

High School diploma

Job description

Location: Orland Park, Illinois

Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.


Responsibilities


  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks

  • Greet and acknowledge customers while providing the appropriate level of service

  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for \"out of stock\" items when necessary

  • Exercise sound judgment in effectively addressing customer concerns

  • Demonstrate the appropriate level of selling skills to positively impact conversion

  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card

  • Maintain appropriate stock levels and ensure that all sizes and styles are represented

  • Follow company standards of merchandise presentation, signage, and display

  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements

  • Perform daily housekeeping duties to company standard

  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures

  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment

  • Contribute focused, well-managed efforts towards achievement of store goals

  • Exhibit flexibility by processing stock when necessary


Education and Experience


  • High School diploma or equivalent

  • Previous retail experience preferred

  • Must be at least 18 years of age


Skills and Behaviors


  • Excellent customer engagement

  • Demonstrated time management and organizational skills

  • Ability to work in team environment

  • Must be adaptable and flexible to changing priorities

  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts

  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs


Hourly/Salary

$15.00 - $19.60 Per Hour


Benefits


  • Paid Sick Time

  • Employee Discount

  • 401(k) and company match

  • Wellness Reimbursement

  • Adoption Assistance

  • free backup care (for kids, pets & the elderly)

  • a variety of voluntary benefits and an employee assistance program


Company Culture

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children's specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children's PLACE, Gymboree, Sugar & Jade and PJ PLACE.

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