Store Lead: Open/Close, Lead Team & Delight Customers

ALDI USA; Ogdensburg (NJ); Sur place; USD 44 000 - 49 000; Plein temps

Avantages offerts par ce poste

401(k) Plan

Company 401(k) Matching

Employee Assistance Program

Paid Holidays

Medical Insurance

Parental Leave

Disability Insurance

Résumé du poste

ALDI USA is seeking a Lead Store Associate who can independently open and close the store in the absence of store management. You will guide associates, stockers and cashiers, uphold store standards, and ensure an excellent customer shopping experience.

The role includes supervising the team, communicating expectations, resolving concerns, executing opening/closing duties, and supporting management to improve sales and operations while maintaining loss prevention and cash handling procedures.

Qualifications

• Ability to develop rapport, trust, and open communication that enhances the performance of the team.
• Ability to work independently and within a team to provide effective leadership of store personnel and achieve planned results.
• Ability to understand and implement SOPs and company policies to achieve store goals and maintain compliance.
• Ability to perform leadership and administrative duties.
• Ability to provide prompt and courteous customer service.

Responsabilités

• Oversees the appropriate resolution of employee and customer concerns, aligning with store management as needed.
• Communicates job responsibilities and performance expectations to store personnel in the absence of store management to ensure desired results.
• Assists store management with implementing action plans to improve operating results and personnel development.
• Informs store management of team developments and concerns in a timely and effective manner.
• Leads, develops, and supervises the team to develop sales, engage our teams, satisfy our customers and achieve consistent high performance.
• Understands the overarching company strategy and models the core values of the organization.
• Fosters a positive and collaborative working environment and promotes teamwork among employees.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Properly utilizes the POS system to scan and process purchases and informs management of concerns.
• Completes curbside pickup orders accurately and on time.
• Executes opening and closing duties in the absence of store management.

Connaissances

Leadership

Customer service

Communication

Team supervision

Problem solving

Formation

High school diploma or equivalent

Description du poste

ALDI USA is seeking a Lead Store Associate who can independently open and close the store in the absence of store management. You will guide associates, stockers and cashiers, uphold store standards, and ensure an excellent customer shopping experience.

The role includes supervising the team, communicating expectations, resolving concerns, executing opening/closing duties, and supporting management to improve sales and operations while maintaining loss prevention and cash handling procedures.