Store Lead & Key Holder — Inspire Sales & Service

K&G Fashion Superstore; Dearborn (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

K&G Fashion Superstore in Dearborn, MI is seeking a Store Lead to partner with the Store Manager in driving sales performance and coaching a team to deliver exceptional service. The role emphasizes execution of store programs, operational excellence, and a positive customer experience.

Ideal candidates have at least 1 year of retail experience, strong leadership, and proven ability to train and develop high-performing teams while maintaining brand standards and efficient store operations.

Qualifications

• Minimum of 1 year of retail or sales experience.
• Strong leadership and organizational skills.
• Self-motivated, results oriented, strategic thinker.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, POS and Microsoft Office.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute plans to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Partner with management to lead staff and achieve sales, service and operational goals.
• As manager on duty, open/close store and ensure proper staffing.
• Train store staff on internal processes and brand standards.

Skills

Retail leadership

Store operations

Team coaching

Customer service

Communication

Training

POS systems

Microsoft Office

Tools

POS System

Microsoft Office

Job description

K&G Fashion Superstore in Dearborn, MI is seeking a Store Lead to partner with the Store Manager in driving sales performance and coaching a team to deliver exceptional service. The role emphasizes execution of store programs, operational excellence, and a positive customer experience.

Ideal candidates have at least 1 year of retail experience, strong leadership, and proven ability to train and develop high-performing teams while maintaining brand standards and efficient store operations.