Store Lead: Inspire, Coach & Elevate Customer Experience

Tailored Brands, Inc.; South Dayton (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in Ohio to coach the team, drive sales, and ensure operational excellence. You will open/close the store on duty and promote an engaging, inclusive environment while elevating the customer experience.

The role requires 1 year of retail or sales experience, strong leadership and communication skills, and proficiency with POS systems and office tech. This is an in-person, full-time position with competitive benefits.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Partner with Store Manager to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Model company values and lead by example as an active coach.
• Communicate priorities and sales-driving information to ensure staff can maximize business.
• Assist in recruiting store staff and contribute to an inclusive store environment.
• Use store reports to understand decisions and drive store performance.
• Drive business outreach opportunities and relay leads to Store Manager.
• Identify performance opportunities and contribute to development plans for staff.
• Ensure proper staffing and execution of initiatives and store programs.
• Train store staff on internal operational functions and company directives.
• Foster an engaged, inclusive environment and conduct regular team meetings.
• Support training for customer service expectations to create exceptional experiences.

Skills

Retail sales experience

Leadership

Communication

Training & development

Problem solving

Organizational skills

Active listening

Tech proficiency

Customer service

Tools

POS System

Microsoft Office

Video Conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in Ohio to coach the team, drive sales, and ensure operational excellence. You will open/close the store on duty and promote an engaging, inclusive environment while elevating the customer experience.

The role requires 1 year of retail or sales experience, strong leadership and communication skills, and proficiency with POS systems and office tech. This is an in-person, full-time position with competitive benefits.