Store Lead - Full-time

Shoe Carnival, Inc.; Lake Charles (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Shoe Station in Lake Charles, Louisiana is hiring a Store Lead to oversee a store area and drive exceptional customer experiences. You will guide a department, coach team members, and ensure positive interactions with shoppers while maintaining store standards.

Responsibilities include supervising cash handling, training associates, organizing merchandise, and promoting current sales. Flexible full-time or part-time hours offered to fit your availability.

Qualifications

• At least one year experience in retail, sales, or cash handling.
• Ability to learn and operate the POS system.
• Flexible availability, including evenings, weekends, and holidays.
• Must be at least 16 years old.

Responsibilities

• Lead a department (Women’s, Men’s or Children’s) and uphold store standards.
• Greet and assist customers with a positive attitude.
• Train associates on service, product placement and cash handling.
• Handle transactions, returns, and till counts.
• Organize merchandise and assist with floor moves.
• Promote current sales and programs.
• Delegate tasks and communicate clearly with the team.

Skills

Communication

Customer service

Leadership

Cash handling

Tools

POS System

Job description

Looking to grow your retail career? At Shoe Station, we’re more than just a shoe store—we’re a place where energy, leadership, and teamwork come together to create a fun and rewarding shopping experience. Shoe Station is looking for a motivated, customer-focused Store Lead to oversee an area of the store. This role is perfect for someone ready to take on more responsibility and grow into a leadership position.

What You'll Do:

• Lead a department (such as Women’s, Men’s and Children’s departments) and support overall store standards
• Greet and assist customers with a positive, helpful attitude
• Train and guide associates on service, product placement, and cash handling
• Handle transactions, returns, and safe/till counts as needed
• Organize merchandise, displays, and help with truck unloading and floor moves
• Promote current sales and programs
• Delegate tasks and communicate clearly with the team

What We're Looking For:

• Strong communication and customer service skills
• Confidence in taking initiative and leading by example
• At least one year experience in retail, sales, or cash handling (preferred)
• Ability to learn and operate the POS system
• Flexible availability, including evenings, weekends, and holidays
• Must be at least 16 years old

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs during shifts
• Comfortable bending, squatting, and reaching for merchandise
• Able to move quickly in a fast-paced store environment

Why Work With Us:

• Supportive team environment
• Opportunity to grow into a management role
• Flexible full-time or part-time hours
• Hands-on training and leadership experience