Store Lead - Full-time

Shoe Carnival, Inc.; Florence (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Supportive team environment

Opportunity to grow into a management

Flexible full-time or part-time hours

Hands-on training and leadership

Job summary

Shoe Carnival, Inc. is seeking a Store Lead to oversee a department and drive store standards in a fast-paced retail environment. You will greet customers, train associates on service and product placement, and manage cash handling with a leader’s mindset.

The role offers flexible full-time or part-time hours, opportunities to grow into management, hands-on leadership experience, and a supportive team environment.

Qualifications

• Strong communication and customer service skills.
• Confidence in taking initiative and leading by example.
• At least one year experience in retail, sales, or cash handling (preferred).
• Ability to learn and operate the POS system.
• Flexible availability, including evenings, weekends, and holidays.
• Must be at least 16 years old.

Responsibilities

• Lead a department (such as Women’s, Men’s and Children’s departments) and support overall store standards.
• Greet and assist customers with a positive, helpful attitude.
• Train and guide associates on service, product placement, and cash handling.
• Handle transactions, returns, and safe/till counts as needed.
• Organize merchandise, displays, and help with truck unloading and floor moves.
• Promote current sales and programs.
• Delegate tasks and communicate clearly with the team.

Skills

Strong communication

Customer service

Initiative/lead by example

Retail experience

Cash handling

POS system operation

Tools

POS system

Job description

Looking to grow your retail career? At Shoe Carnival, we’re more than just a shoe store—we’re a place where energy, leadership, and teamwork come together to create a fun and rewarding shopping experience. Shoe Carnival is looking for a motivated, customer-focused Store Lead to oversee an area of the store. This role is perfect for someone ready to take on more responsibility and grow into a leadership position.

What You'll Do

• Lead a department (such as Women’s, Men’s and Children’s departments) and support overall store standards
• Greet and assist customers with a positive, helpful attitude
• Train and guide associates on service, product placement, and cash handling
• Handle transactions, returns, and safe/till counts as needed
• Organize merchandise, displays, and help with truck unloading and floor moves
• Promote current sales and programs
• Delegate tasks and communicate clearly with the team

What We're Looking For

• Strong communication and customer service skills
• Confidence in taking initiative and leading by example
• At least one year experience in retail, sales, or cash handling (preferred)
• Ability to learn and operate the POS system
• Flexible availability, including evenings, weekends, and holidays
• Must be at least 16 years old

Physical Requirements

• Able to stand, walk, and lift up to 25 lbs during shifts
• Comfortable bending, squatting, and reaching for merchandise
• Able to move quickly in a fast-paced store environment

Why Work With Us

• Supportive team environment
• Opportunity to grow into a management role
• Flexible full-time or part-time hours
• Hands-on training and leadership experience