Store Lead: Fan Experience & Team Development

Lids; San Mateo (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Employee discounts

Career development

Training programs

Job summary

Lids is seeking an Assistant Store Manager to lead store operations, drive sales, and train a high-performing team. You will be responsible for scheduling, coaching, and ensuring excellent customer service while upholding brand standards.

The role requires hands-on leadership and a focus on store performance and daily operations. As the Assistant Store Manager, you will collaborate with the Store Manager to optimize inventory, visual merchandising, and customer satisfaction, while maintaining a

Qualifications

• Proven ability to drive sales and minimize loss.
• Excellent communication and customer service skills.
• Ability to work without direct supervision.

Responsibilities

• Lead and coach store team to meet sales goals and deliver exceptional service.
• Handle staffing, scheduling, and training in the absence of the Store Manager.
• Maintain store standards, merchandising, and customer experience.
• Oversee inventory, pricing, and product presentation.
• Resolve customer issues promptly and professionally.

Skills

Sales results

Interpersonal skills

Independent worker

Job description

Lids is seeking an Assistant Store Manager to lead store operations, drive sales, and train a high-performing team. You will be responsible for scheduling, coaching, and ensuring excellent customer service while upholding brand standards.

The role requires hands-on leadership and a focus on store performance and daily operations. As the Assistant Store Manager, you will collaborate with the Store Manager to optimize inventory, visual merchandising, and customer satisfaction, while maintaining a