Store Lead: Elevate Sales, Operations & Customer Experience

salvarmycareers; Rochester Hills (MI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development and growth

Supportive mission-driven environment

Positive community impact

Job summary

The Salvation Army is hiring a Store Lead Sales Associate to support the store management team in Rochester Hills, MI. This full-time role focuses on efficient retail operations, customer service excellence, and daily banking tasks, with a 40-hour workweek and pay range posted.

Responsibilities include opening/closing procedures, inventory turnover, displays, and staff guidance as needed. Possess a high school diploma and retail experience; valid driver’s license beneficial.

Qualifications

• High School diploma or equivalent required.
• Retail experience preferred or required.
• Ability to speak, write and understand English for communication.

Responsibilities

• Support management with product sales and banking tasks.
• Assist with opening/closing procedures and store operations.
• Maintain displays, inventory, and floor layout plans.
• Provide excellent customer service and handle complaints as needed.
• Assist in staff direction when management is absent and communicate policies.

Skills

Customer service

English communication

Cash handling

POS system

Payroll program

Basic computer skills

Education

High School diploma or equivalent

Tools

POS system

Payroll software

Job description

The Salvation Army is hiring a Store Lead Sales Associate to support the store management team in Rochester Hills, MI. This full-time role focuses on efficient retail operations, customer service excellence, and daily banking tasks, with a 40-hour workweek and pay range posted.

Responsibilities include opening/closing procedures, inventory turnover, displays, and staff guidance as needed. Possess a high school diploma and retail experience; valid driver’s license beneficial.