Lead Retail Associate: Drive Store Ops & Customer Experience

tsainternal; Garden City (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store is seeking a Lead Sales Associate in Garden City, MI. The role supports store management, drives sales, handles banking, and ensures smooth daily operations with a strong customer service focus.

Responsibilities include supervising in absence of management, maintaining displays, and enforcing store procedures. Part-time, with hours including evenings, weekends and holidays per schedule.

Qualifications

• High School Graduate or Equivalent.
• Retail experience required.
• Ability to speak, write and understand English.
• Basic computer skills including Point of Sale System and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Valid Driver's License and personal transportation for bank runs.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

Customer service

Cash handling

English communication

Teamwork

Basic computer literacy

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Payroll program

Job description

The Salvation Army Thrift Store is seeking a Lead Sales Associate in Garden City, MI. The role supports store management, drives sales, handles banking, and ensures smooth daily operations with a strong customer service focus.

Responsibilities include supervising in absence of management, maintaining displays, and enforcing store procedures. Part-time, with hours including evenings, weekends and holidays per schedule.