Store Lead: Elevate Sales & Customer Experience

salvarmycareers; Garden City (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

More benefits

Job summary

The Salvation Army Thrift Store in Garden City, MI is seeking a Lead Sales Associate to support store operations and leadership. The role entails managing sales, inventory, and customer service while assisting the management team to ensure smooth daily operations.

You will participate in opening/closing procedures, handle deposits, and help drive product acquisition and sales goals. The position is part-time with evenings, weekends, and holidays as scheduled.

Qualifications

• High School graduate or equivalent required.
• Retail experience required.
• Ability to speak, write and understand English.
• Basic computer skills including Point of Sale System and payroll program.
• Proficient cash handling and accurate change-giving.
• Strong customer service orientation.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English communication

Cash handling

Customer service

POS system

Education

High School Graduate or Equivalent

Retail experience

Tools

Payroll program

Point of Sale System

Job description

The Salvation Army Thrift Store in Garden City, MI is seeking a Lead Sales Associate to support store operations and leadership. The role entails managing sales, inventory, and customer service while assisting the management team to ensure smooth daily operations.

You will participate in opening/closing procedures, handle deposits, and help drive product acquisition and sales goals. The position is part-time with evenings, weekends, and holidays as scheduled.