Store Lead: Elevate Customer Experience & Sales

tsainternal; Overland Park (KS); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

On-the-job training

Professional growth opportunities

Comprehensive benefits package

Job summary

The Salvation Army is seeking a Store Lead Sales Associate in Overland Park, KS to support the store management team in day-to-day retail operations, drive sales, and ensure smooth, customer-focused service.

Responsibilities include leading staff, managing openings/closings, handling cash, merchandising, and maintaining a welcoming, well-presented store environment. Experience in retail or thrift stores and leadership is preferred; training and benefits offered.

Qualifications

• High school diploma or GED required.
• Retail or thrift store experience required.
• Leadership or keyholder experience preferred.

Responsibilities

• Support management with product sales, acquisition, and merchandising.
• Assist with store opening and closing procedures.
• Handle banking tasks, including daily deposits and cash reconciliation.
• Help achieve sales, production, and donation goals.
• Manage product rotation and inventory flow to maintain a fresh sales floor.
• Deliver outstanding customer service and promote a welcoming environment.
• Resolve customer concerns courteously and professionally.
• Maintain store cleanliness, organization, and visual appeal.
• Arrange displays, signage, and layout according to company standards.

Skills

Communication

Cash handling

POS systems

Payroll systems

Microsoft Office

Multitasking

Reliability

Mission-driven

Education

High school diploma or GED

Tools

POS systems

Payroll systems

Microsoft Office

Job description

The Salvation Army is seeking a Store Lead Sales Associate in Overland Park, KS to support the store management team in day-to-day retail operations, drive sales, and ensure smooth, customer-focused service.

Responsibilities include leading staff, managing openings/closings, handling cash, merchandising, and maintaining a welcoming, well-presented store environment. Experience in retail or thrift stores and leadership is preferred; training and benefits offered.