Store Lead: Drive Sales & Service Excellence

salvarmycareers; Independence (MO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Opportunity to make a meaningful diff

Supportive, mission-focused work style

On-the-job training and growth

Comprehensive benefits package

Job summary

The Salvation Army in Independence, MO is hiring a Store Lead Sales Associate to support the store management team in day-to-day retail operations. You will help ensure smooth store operations, deliver exceptional customer service, and drive consistent sales performance while advancing The Salvation Army’s mission to serve those in need.

You will lead team members, assist with opening/closing, handle banking tasks, and promote a welcoming, well-organized store environment that reflects our

Qualifications

• High school diploma or GED required.
• Previous retail or thrift store experience required.
• Leadership or keyholder experience preferred.

Responsibilities

• Support management with product sales, acquisition, and merchandising.
• Assist with store opening and closing procedures.
• Handle banking tasks, including daily deposits and cash reconciliation.
• Help achieve sales, production, and donation goals.
• Manage product rotation and inventory flow to maintain a fresh sales floor.
• Deliver outstanding customer service and promote a welcoming environment.
• Resolve customer concerns courteously and professionally.
• Maintain store cleanliness, organization, and visual appeal.
• Arrange displays, signage, and layout according to company standards.
• Identify opportunities to improve store presentation and efficiency.

Skills

Communication

Customer service

Cash handling

Register operations

Multitasking

Reliability

Punctuality

Mission-driven

Education

High school diploma or GED

Tools

POS systems

Payroll systems

Microsoft Office

Job description

The Salvation Army in Independence, MO is hiring a Store Lead Sales Associate to support the store management team in day-to-day retail operations. You will help ensure smooth store operations, deliver exceptional customer service, and drive consistent sales performance while advancing The Salvation Army’s mission to serve those in need.

You will lead team members, assist with opening/closing, handle banking tasks, and promote a welcoming, well-organized store environment that reflects our