Store Lead: Customer Service & Operations

O'Reilly Auto Parts; West Saint Paul (MN); On-site; USD 15,718 - 27,965; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Team Member Health/Wellbeing Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts seeks an Assistant Store Manager in West Saint Paul, Minnesota. This role supports the Store Manager by overseeing daily operations, leading team members, and ensuring excellent customer service. Responsibilities include managing staffing levels, assisting in hiring, and ensuring compliance with company policies. The position offers competitive wages, health insurance, and opportunities for career growth.

Bilingual candidates are encouraged to apply.

Qualifications

• Proven experience in leading team members to provide excellent customer service.
• Ability to supervise customer service levels on the retail showroom.
• Experience with hiring processes and team member goal setting.

Responsibilities

• Support the Store Manager in sales and customer service operations.
• Ensure store team members provide excellent service.
• Assist in managing retail sales staffing, especially during peak hours.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts seeks an Assistant Store Manager in West Saint Paul, Minnesota. This role supports the Store Manager by overseeing daily operations, leading team members, and ensuring excellent customer service. Responsibilities include managing staffing levels, assisting in hiring, and ensuring compliance with company policies. The position offers competitive wages, health insurance, and opportunities for career growth.

Bilingual candidates are encouraged to apply.