Store Lead: Customer Service & Merchandising

Dollar General Corporation; Lewisburg (TN); Presencial; USD 15.000 - 18.000; Jornada completa

Descripción de la vacante

Dollar General Corporation in Lewisburg, TN is seeking a Cashier and/or Stocker who can assume lead capacity in the absence of store leadership. You will assist in setting and maintaining plan-o-grams, deliver exemplary customer service, protect assets, and help maximize profitability and teamwork.

Responsibilities include unloading trucks, receiving and unpacking, stocking and facing merchandise, building displays, restocking returns, and operating the cash register to total purchases and give

Formación

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsabilidades

• Unload trucks according to the prescribed process for the store.
• Receive, open and unpack cartons and totes.
• Stock merchandise, rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the SOP manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager.
• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Conocimientos

Mathematical calculations

Cash handling procedures

Cashier accountability

Interpersonal communication

Safety policies understanding

Plan-o-gram reading

Merchandise presentation guidance

Educación

High school diploma or equivalent

Six months supervisory experience

Herramientas

IBM cash register system

Descripción del empleo

Dollar General Corporation in Lewisburg, TN is seeking a Cashier and/or Stocker who can assume lead capacity in the absence of store leadership. You will assist in setting and maintaining plan-o-grams, deliver exemplary customer service, protect assets, and help maximize profitability and teamwork.

Responsibilities include unloading trucks, receiving and unpacking, stocking and facing merchandise, building displays, restocking returns, and operating the cash register to total purchases and give