Store Lead: Cashier & Customer Service Pro

Dollar General Corporation; Dandridge (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Dollar General Corporation in Dandridge, TN is seeking a dependable Cashier/Stocker to support daily store operations. You will unload trucks, stock shelves, assist customers, and help maintain plan-o-grams while delivering friendly service.

In the absence of the Store Manager, you may lead the store, authorize refunds, and ensure cash handling procedures are followed. This role emphasizes teamwork, safety, and a customer-first mindset in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent; six months supervisory experience preferred.
• Ability to perform mathematical calculations and basic percentages.
• Knowledge of cash handling procedures and cashier accountability.
• Experience with IBM cash register functions.
• Effective interpersonal and written communication skills.
• Ability to read and follow plan-o-gram guidance.
• Understanding of safety policies and cash control practices.

Responsibilities

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager.
• In the Absence of the Store Manager or Assistant Store Manager:
• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Skills

Mathematical calculations

Cash handling procedures

IBM cash register functions

Cashier accountability

Interpersonal communication

Safety policies and practices

Plan-o-gram reading/guidance

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Rolltainers

Job description

Dollar General Corporation in Dandridge, TN is seeking a dependable Cashier/Stocker to support daily store operations. You will unload trucks, stock shelves, assist customers, and help maintain plan-o-grams while delivering friendly service.

In the absence of the Store Manager, you may lead the store, authorize refunds, and ensure cash handling procedures are followed. This role emphasizes teamwork, safety, and a customer-first mindset in a fast-paced retail environment.