Store Lead: Customer Experience & Team Growth

Majors-Management,-LLC; Madison Township (OH); On-site; USD 18,000 - 28,000; Full time

Job summary

Majors-Management,-LLC in Ohio is seeking a retail associate to support daily store operations and deliver friendly customer service. You will follow cash control policies, stock shelves, clean areas, and assist in training teammates to meet company standards.

The role requires basic math, English literacy, and comfortable use of point-of-sale systems. Candidates should be able to multitask, work with a sense of urgency, and maintain safety and quality in a busy store environment.

Qualifications

• Must have a people first mentality; every team member and guest deserve a great experience
• Value time and use your time effectively and efficiently
• Get first-hand customer information and use it for improvements in products and services
• Ability to perform multiple tasks at one time
• Read, understand, and speak English at an eighth-grade level
• Comprehend and perform basic math skills
• Understand, comprehend, and perform basic computer and point-of-sale skills

Responsibilities

• Meet company customer service standards.
• Follow company cash control policies and procedures.
• Adhere to all laws and regulations regarding the sale of any government regulated products and services.
• Obey company and health department safety guidelines for food preparation.
• Detail cleaning of store interior and exterior according to company standards.
• Stock and rotate products including coolers and/or freezers.
• Complete training activities and meet minimum job performance standards.
• Follow the company's general rules of conduct and code of ethics.
• Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.
• Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
• Other duties as assigned.

Skills

People-first mentality

Customer service

Time management

Multi-tasking

English literacy

Education

English at an eighth-grade level

Basic math skills

Tools

POS skills

Computer skills

Job description

Majors-Management,-LLC in Ohio is seeking a retail associate to support daily store operations and deliver friendly customer service. You will follow cash control policies, stock shelves, clean areas, and assist in training teammates to meet company standards.

The role requires basic math, English literacy, and comfortable use of point-of-sale systems. Candidates should be able to multitask, work with a sense of urgency, and maintain safety and quality in a busy store environment.