Store Lead & Customer Experience Specialist - Full-Time

Dollar General Corporation; Weslaco (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will help customers locate and purchase merchandise, operate the cash register, stock merchandise, and support the Store Manager to maximize profitability and customer satisfaction while protecting company assets.

Lead Sales Associates serve as a Sales Associate and provide leadership in the absence of the Store Manager or Assistant Store Manager, performing other

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planograms and merchandise presentation guides.
• Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Customer service

Interpersonal communication

Safety awareness

Planogram compliance

Cash handling

Mathematical calculations

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will help customers locate and purchase merchandise, operate the cash register, stock merchandise, and support the Store Manager to maximize profitability and customer satisfaction while protecting company assets.

Lead Sales Associates serve as a Sales Associate and provide leadership in the absence of the Store Manager or Assistant Store Manager, performing other