Store Lead: Customer Experience Champion

Dollar General Corporation; Hope (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Dollar General is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will assist customers, operate cash registers, stock merchandise, and support store leadership in daily operations.

This role combines frontline duties with a leadership capacity in the absence of Store leadership. The position requires a high school diploma or equivalent and at least six months of supervisory or related experience.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planograms and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Customer service

Cash handling

Planograms

Safety policies

Communication

Math calculations

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will assist customers, operate cash registers, stock merchandise, and support store leadership in daily operations.

This role combines frontline duties with a leadership capacity in the absence of Store leadership. The position requires a high school diploma or equivalent and at least six months of supervisory or related experience.