Store Lead & Customer Experience Specialist

Dollar General Corporation; Henderson (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Dollar General Corporation in Henderson, Texas, is seeking a Lead Sales Associate to help maintain a clean, organized store with a customer-first focus. You will assist customers, operate a cash register, stock merchandise, and support the Store Manager.

The role involves managing merchandise displays, following planograms, opening/closing, and stepping in for Store Manager in their absence. A high school diploma and some supervisory exposure are preferred, with emphasis on customer service and

Qualifications

• High school diploma or equivalent.
• Six months of supervisory experience or related training preferred.
• Ability to read and follow planograms and merchandise presentation guides.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Customer service leadership

Communication skills

Planogram reading

Cash handling

Mathematical calculations

Inventory stocking

Safety awareness

Team supervision

Education

High school diploma or equivalent

Tools

Cash register system

Pricing guns

Handheld scanners

Rolltainers

Job description

Dollar General Corporation in Henderson, Texas, is seeking a Lead Sales Associate to help maintain a clean, organized store with a customer-first focus. You will assist customers, operate a cash register, stock merchandise, and support the Store Manager.

The role involves managing merchandise displays, following planograms, opening/closing, and stepping in for Store Manager in their absence. A high school diploma and some supervisory exposure are preferred, with emphasis on customer service and