Store Lead: Customer Experience & Operations

Circle K Stores Inc.; United States; On-site; USD 23,000 - 29,000; Full time

Job summary

Circle K Stores Inc. in Macedonia, Ohio is seeking an energetic store team member to handle customer service, sales, and daily store operations. You will greet customers, assist with purchases, and ensure a clean, organized, and properly stocked store environment.

The role requires flexibility to cover days and evenings, with full-time hours and strict adherence to shift schedules. Equal opportunity employer with competitive wages.

Qualifications

• High school diploma or equivalent plus 6 months to 1 year of retail and management work experience preferred.
• Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills.
• Ability to communicate information and ideas in a clear and understandable manner.
• Ability to deal with customers, unanticipated problems or events using standard procedures.
• Ability to work as scheduled including arriving to work on time.
• Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools.

Responsibilities

• Provides and coaches store staff to provide excellent customer service in a courteous, friendly and attentive manner.
• Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment.
• Maintains awareness of the store facility and notifies manager of issues; performs housekeeping duties.
• Monitors product areas to ensure stock, rotation, display, and pricing signage per guidelines.
• Oversees shift sales and ensures transactions are recorded at correct prices.
• Maintains cash, sales, payroll and inventory records and assists with daily banking and reporting.
• Oversees activities of store employees and may assume Store Manager responsibilities when needed.

Job description

Circle K Stores Inc. in Macedonia, Ohio is seeking an energetic store team member to handle customer service, sales, and daily store operations. You will greet customers, assist with purchases, and ensure a clean, organized, and properly stocked store environment.

The role requires flexibility to cover days and evenings, with full-time hours and strict adherence to shift schedules. Equal opportunity employer with competitive wages.