Store Lead: Customer Experience & Operations

Circle K Stores Inc.; Lawrence (IN); On-site; USD 23,000 - 29,000; Full time

Job summary

Circle K Stores Inc. in Lawrence, Indiana is seeking a full-time Store Manager to lead daily store operations and coach staff toward excellent customer service. The role covers days and evenings with emphasis on merchandising, cash handling, reporting, and asset protection.

The position requires a high school diploma or equivalent, 6 months to 1 year of retail/management experience, and reliable transportation. Hiring range is $17.00 to $21.00 per hour, with opportunities for growth.

Qualifications

• High school diploma or equivalent plus 6 months to 1 year of retail and management work experience preferred.
• Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills.
• Ability to communicate information and ideas in a clear and understandable manner.
• Ability to deal with customers, unanticipated problems or events using standard procedures.
• Ability to work as scheduled including arriving to work on time.
• Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools.
• Ability to perform essential duties above.
• Ability to work in the physical and work conditions described below.
• Required to have a valid driver’s license and dependable transportation
• Ability to work opposite shifts of the Store Manager
• Ability to have open availability

Responsibilities

• Greets customers and provides courteous, attentive service.
• Rings up sales accurately and handles payments.
• Maintains store cleanliness and merchandising standards.
• Monitors inventory and places orders as needed.
• Supervises staff and schedules shifts.
• Ensures security and loss prevention measures.
• Prepares daily sales and payroll reports.
• Trains and coaches associates to deliver great service.

Skills

Leadership

Customer service

Cash handling

Store operations

Staff supervision

Job description

Circle K Stores Inc. in Lawrence, Indiana is seeking a full-time Store Manager to lead daily store operations and coach staff toward excellent customer service. The role covers days and evenings with emphasis on merchandising, cash handling, reporting, and asset protection.

The position requires a high school diploma or equivalent, 6 months to 1 year of retail/management experience, and reliable transportation. Hiring range is $17.00 to $21.00 per hour, with opportunities for growth.