Store Lead & Customer Experience Manager

PAIGE; San Jose (CA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Clothing Allowances

Employee Discounts

Company 401(k) Match

Job summary

A leading fashion brand is seeking a Key Holder in San Jose, CA. This leadership position ensures customer service and store standards meet expectations while performing managerial duties. Candidates should have at least 1 year of retail experience and possess strong leadership qualities. The role includes setting standards for customer service, overseeing store operations, and participating in inventory tasks. Benefits include clothing allowances, employee discounts, and a company 401(k) match, with a pay range of $22/hr - $24/hr.

Qualifications

• 1 year of experience in a retail setting.
• Open availability on weekends.
• Ability to work a minimum of 30 hours a week.
• Ability to work up to 5 shifts per week.

Responsibilities

• Ensure customer service and store standards meet company expectations.
• Perform opening and closing managerial procedures.
• Set an example of enthusiasm and knowledge of the brand.
• Reinforce superior customer service as top priority.

Skills

Leadership and managerial qualities

Customer service skills

Ability to engage and motivate teams

Time management

Job description

A leading fashion brand is seeking a Key Holder in San Jose, CA. This leadership position ensures customer service and store standards meet expectations while performing managerial duties. Candidates should have at least 1 year of retail experience and possess strong leadership qualities. The role includes setting standards for customer service, overseeing store operations, and participating in inventory tasks. Benefits include clothing allowances, employee discounts, and a company 401(k) match, with a pay range of $22/hr - $24/hr.